Delivery FAQs
How We Deliver
- Once your order has been placed, a confirmation email will be sent to your registered email. Our Merchant whom you made purchases from will subsequently contact you text message to confirm the delivery timing.
- Do inform our customer service team via email or whatsapp us upon successfully receiving your parcel.
- IslamicBazaar SG is not liable for any compensation or refunds for missing or damaged/broken items during transit. Kindly approach the Merchant on this issue.
Re-Delivery Attempts
- In an event where there is nobody to receive the parcel, kindly contact the Merchant and make the necessary arrangements for the re-delivery. Additional charges may apply.
Delivery Time Frame
- For Ready Stock:
Delivery will be done by our Merchant delivery operator within 3-5 working days, depending on respective merchants. - For Pre-Order Stock:
Delivery will be done within 14-28 working days, depending on respective merchants,
Delivery Charges
- The charges varies from each respective merchants and it will be reflected during the checkout.
Non-Receive of Items
- Kindly contact IslamicBazaar SG customer service team and email your purchase details to cs@islamicbazaar.sg if you do not receive your items within the stipulated date as informed by the Merchant. We will contact you within 3 working days.