Delivery FAQs

How We Deliver

  • Once your order has been placed, a confirmation email will be sent to your registered email. Our Merchant whom you made purchases from will subsequently contact you text message to confirm the delivery timing.
  • Do inform our customer service team via email or whatsapp us upon successfully receiving your parcel.
  • IslamicBazaar SG is not liable for any compensation or refunds for missing or damaged/broken items during transit. Kindly approach the Merchant on this issue.

Re-Delivery Attempts

  • In an event where there is nobody to receive the parcel, kindly contact the Merchant and make the necessary arrangements for the re-delivery. Additional charges may apply.

Delivery Time Frame

  • For Ready Stock:
    Delivery will be done by our Merchant delivery operator within 3-5 working days, depending on respective merchants.
  • For Pre-Order Stock:
    Delivery will be done within 14-28 working days, depending on respective merchants,

Delivery Charges

  • The charges varies from each respective merchants and it will be reflected during the checkout.

Non-Receive of Items

  • Kindly contact IslamicBazaar SG customer service team and email your purchase details to if you do not receive your items within the stipulated date as informed by the Merchant. We will contact you within 3 working days.